A maintenance operation is planned on the 17th of November between 08:00am UTC and 11:00am UTC (09:00 - 12:00 CEST).

A new server VPN92 with new endpoint IPs will be commissioned in the T2M infrastructure.

From the 17th of November, new devices commissioned in Europe area may be connected to this new server.

⚠️ To avoid downtime or issues while commissioning or remote accessing your devices, please make sure to update your firewall rules and whitelist the new IPs.

✅ Learn more about the new IP endpoints for each region:

Failure to adjust firewall records during this transition could lead to the disconnection of your devices.

If you have any questions or need assistance, please do not hesitate to contact us through the HMS Support Portal.

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Maintenance Operation Planned – New VPN server with new VPN endpoints commissioned